Boreal Comfort Co

Operations

Full-day data through Updated · refreshes hourly
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Top strip
Front and center

Revenue yesterday · click for day-by-day

WIP sold installs waiting · click for trend

Total AR complete call + financed + not collected · YTD · full lists on Financial

Rolling 7 days

Revenue · daily invoiced totals click for day-by-day ·

Daily invoiced7-day averageWeekend

Red flags & wins

Red flags from Slack · last 7 days · nightly AI triage

Wins

Accounts receivable

Complete Call agency work · billed, not yet funded · YTD

Financed lender owes it · billed, not yet funded · YTD

Jobs without payment the tech did not collect · YTD

Sales

Yesterday's estimates

presets run
turnovers
demand + maintenance
A preset is only a possible opportunity; it becomes real when the visit produces a quote. A turnover is a different thing: a tech hands off a customer already in the house, which only means something may be sold. Most-canceled appt type.

Today's estimates

presets on
today's books
turnovers on
today's books

Sold dollars by day 14 days

Weekends roll into Monday.

Biggest open quotes highest option per customer · click for all

Sold value · last 30 days

Install pipeline & supply

Service book · next 30 days % of service hours booked

Purchase orders

created yesterday
received yesterday

Business health

Average ticket 30 days · invoiced per job

install
service
blended
Net invoiced per job with revenue; $0 visits excluded. Blended = every job in both segments, so it tracks the mix as well as the price.

Memberships click for the member list

Active maintenance agreements: the recurring base that smooths slow seasons.

Receivables aging all AR, YTD, by invoice date

Capacity · next 3 days

Capacity · next week

Capacity · next 14 days

Sales leaderboard · 30 days

Sold estimates by seller: comfort advisors plus selling service techs (Anders, Maren). House-account sales credit the assigned advisor.

Invoiced by week Monday weeks · full data window

Crew & loose ends

Team out grey notes

Incomplete installs InProgress / Hold · created in the last 180 days

Hours worth a look

Only out-of-the-ordinary hours show here (hidden when there are none). Payroll posts next morning. Click for the 30-day table.

Phones

Call volume by week · booked vs inbound click for definitions + day-by-day

Where the last 30 days of calls went
Booking rate by week

Booking rate counts booked ÷ bookable. Excluded from the denominator: CSR non-lead dispositions (hangups, spam and marketing, follow-ups) and calls abandoned in under 15 seconds. Other unclassified calls stay in. Declined calls stay in: they were bookable work we turned away.

Phone time by agent last 7 days · real conversations only

Lead sources jobs created, 30 days · arrow vs prior 30